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My N17-35mm can't AF

 
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cp-cheng



Joined: 01 Apr 2008
Posts: 18

PostPosted: Sun May 30, 2010 4:28 pm    Post subject: My N17-35mm can't AF Reply with quote

Hi Bo-Ming,
My N17-35 can't working in AF, but i test my N24-85 in normal condition in my 5D2. How can i do now? My len serial no. is 15131225.


cp-cheng
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doctorb



Joined: 21 Jul 2008
Posts: 101
Location: North Carolina

PostPosted: Sun May 30, 2010 8:38 pm    Post subject: Reply with quote

Make sure the aperture ring is not on 22.
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conurus
Site Admin


Joined: 15 Aug 2006
Posts: 795
Location: Vancouver, Canada

PostPosted: Sun May 30, 2010 11:33 pm    Post subject: Reply with quote

Hi cp-cheng,

I looked at your database records. The AF test result was an 'O' which meant it didn't work on the first trial but it works when we tested it for a second time. There may already have been a pre-existing condition to begin with and it finally stopped working.

Your lens is covered by our one-year ultrasonic motor warranty. Please kindly send it back using this address label and we will look into it.

http://en.conurus.com/coneos_address.pdf

_________________
I am a bird and I uncovered the E, EF and N-mount communication protocols!
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cp-cheng



Joined: 01 Apr 2008
Posts: 18

PostPosted: Mon May 31, 2010 1:19 am    Post subject: Reply with quote

conurus wrote:
Hi cp-cheng,

I looked at your database records. The AF test result was an 'O' which meant it didn't work on the first trial but it works when we tested it for a second time. There may already have been a pre-existing condition to begin with and it finally stopped working.

Your lens is covered by our one-year ultrasonic motor warranty. Please kindly send it back using this address label and we will look into it.

http://en.conurus.com/coneos_address.pdf


Hi Bo-Ming,
Thanks for your information. I would send my len to your for repairing later.


BR

C.P. Cheng
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