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vario sonnar 28-80 not focusing

 
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mwtphoto



Joined: 18 Jun 2007
Posts: 104
Location: Toronto, Canada

PostPosted: Fri Aug 12, 2011 2:43 pm    Post subject: vario sonnar 28-80 not focusing Reply with quote

I was trying out the 28-80 on my nx and it would seem that the focus motor has stopped. I can hear the motor whine but nothing moves. I have read about spinning the focus ring past the stops but I don't think that is possible with this lens as it is not full time manual as the other contax lens are. any suggestions or advice would be appreciated.
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conurus
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Joined: 15 Aug 2006
Posts: 795
Location: Vancouver, Canada

PostPosted: Fri Aug 12, 2011 4:59 pm    Post subject: Reply with quote

From your description it sounds like a stripped gear. The 28-80 is covered under our 1-year autofocus warranty. Although we are closed for new orders at this moment we are still open for repairs. We temporarily removed our shipping label from our web site but please kindly email us and ask for our address label.
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I am a bird and I uncovered the E, EF and N-mount communication protocols!
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mwtphoto



Joined: 18 Jun 2007
Posts: 104
Location: Toronto, Canada

PostPosted: Sun Aug 14, 2011 7:37 pm    Post subject: Reply with quote

this lens hasnt been converted yet. do you do repairs to unconverted lenses?
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conurus
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Joined: 15 Aug 2006
Posts: 795
Location: Vancouver, Canada

PostPosted: Mon Aug 15, 2011 3:58 am    Post subject: Reply with quote

Yes! (for 28-80 stripped gear only)
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I am a bird and I uncovered the E, EF and N-mount communication protocols!
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