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Bad news: delay in the new batch of mounts

 
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conurus
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Joined: 15 Aug 2006
Posts: 795
Location: Vancouver, Canada

PostPosted: Mon Dec 17, 2007 6:16 pm    Post subject: Bad news: delay in the new batch of mounts Reply with quote

If you track your lens using our web site and you see a "modified" date, it means your lenses have been modified and you will receive your shipment shortly.

However, there are some customers whose lenses have not yet been converted.

We started machining a second batch of mounts 3 months ago, but when they were finally done, unfortunately a lot of them failed inspection and we got a lot of QC rejects.

We may be able to scavenge a few good mounts. However, we may not be able to service your lens(es) by the end of December. The situation is still unfolding and we will keep you updated as soon as we have new information coming in.

Again, if in the lens database your lens already has a "modified" date, your lens has been converted and you are not affected by this.

If you are a new customer, unfortunately we may not be able to reopen in February 2008 as scheduled, since parts will have to be re-machined and that takes time.

This is embarrassing. We apologize to all customers affected by this.

_________________
I am a bird and I uncovered the E, EF and N-mount communication protocols!
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conurus
Site Admin


Joined: 15 Aug 2006
Posts: 795
Location: Vancouver, Canada

PostPosted: Fri Feb 01, 2008 4:53 am    Post subject: Reply with quote

The plater is trying to remove the bad plating and re-plate the mounts. If this is successful, we will have a new batch of mounts very shortly and continue to serve your mount conversion needs.

If not, then we will have to remanufacture from scratch which would take another 2-3 months.

We have a few new mounts which do not suffer from this bad plating problem. Supplies are limited. First come, first served.

We apologize for any disruptions.
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rollsman



Joined: 29 Dec 2007
Posts: 74
Location: New Jersey

PostPosted: Fri Feb 08, 2008 1:51 am    Post subject: Reply with quote

When will I be notified that you can convert my 70-200 ? thanks, Dennis
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